Things to Know to Make Your Time Better and Safer
Your safety is very important to us. There are various safety policies in place to keep you and your family safe and enjoy your time at the park.
- Smoking is permitted in designated areas only. Smoking includes cigarettes, cigars, and vaporizers.
- All admissions are subject to posted rules.
- Refunds are not given.
- Bracelets are non-transferable. Removed, lost, or tampered bracelets will not be replaced. If you are caught exchanging or tampering with a bracelet for the purpose of getting on a ride for free, you may be subject to being charged with theft of services.
- The park will not be, or become liable or responsible for non-utilized or loss of recreational opportunities due to weather or any other circumstances beyond our control. In the event of a severe storm, rides and/or the water park may temporarily go into Safety Standby Mode at the discretion of management. If the park experiences an extended period of rainy weather without any sign of clearing, the park may close early, with raincheck passes being issued. Refunds will not be given. Please refer to the Weather Guarantee section of the website for more information on raincheck passes.
- Management reserves the right to remove any individual without refund for any of the following: foul language, rough play, or possession of weapons, alcohol, or drugs. Anyone suspected of being under the influence of drugs or alcohol will not be tolerated.
- Guests wearing clothing deemed offensive by management will be asked to remove the clothing.
- Alcoholic beverages are available for purchase at BBQ Pit or the Upper Deck Beer Garden and must be consumed at the location that they were purchased at.
- Shoes are required in Funtown USA Ride Park and on all rides.
- Shirts are required on all rides in Funtown USA, except for the Adult Bumper Boats and the Thunder Falls Log Flume.
- Pets are not allowed (except service animals).
- Maine has a Rider Conduct Law – Sec. 1. 8 MSRA c. 29 (posted at Main Entrance).
- Management reserves the right to make changes to any rules, regulations, or policies at any time without notification. Prices are subject to change without notification.
- It may be necessary to close some queue lines before the park’s closing time.
- Funtown Splashtown USA publishes a Food Allergy Guide should you have questions about the food items served at the park’s restaurants and food stands.
- Hoverboards and other two-wheeled personal mobility devices are not permitted inside of the park.
Amusement Ride Safety Tips
- Obey listed age, height, weight, and health restrictions.
- Observe all posted ride safety rules.
- Keep hands, arms, legs and feet inside the ride at all times.
- Remain seated in the ride until it comes to a complete stop and you are instructed to exit.
- Follow all verbal instructions given by ride operators or provided by recorded announcements.
- Always use safety equipment provided and never attempt to wriggle free of or loosen restraints or other safety devices.
- Parents with young children should make sure that their children understand safe and appropriate ride behavior.
- Never force anyone, especially children, to ride attractions they don’t want to ride.
- If you see any unsafe behavior or condition on a ride, report it to a supervisor or manager immediately.
Water Park Safety Tips
- Waterpark safety is a partnership between parents and parks. Parents should always directly supervise their children, especially if children are young or weak swimmers. Below are a few tips to keep in mind when visiting a waterpark.
- Small children, non-swimmers, and weak swimmers should wear a Coast Guard-approved life vest while enjoying waterpark attractions. Bring your own if you are unsure of availability and fit.
- Dress appropriately, including water shoes, a hat, and loose shirt for when you’ve had enough sun. Monitor how much sun children, especially toddlers, are exposed to.
- Apply waterproof sunscreen before leaving home (reapply throughout the day) and drink plenty of fluids (avoid beverages with sweeteners or with caffeine).
- Children in diapers should be dressed in waterproof swim diapers to minimize leakage. Change diapers only in restrooms.
- Read the signs at every waterpark attraction and listen to all audio instructions provided by recordings or staff. Obey all rules and experience-level guidelines.
- Follow the lifeguards’ instructions and signal them if you see someone in trouble.
- Like visits to amusement parks and attractions designating a meeting place is always smart in the instance some one is separated from your party. The buddy system is an excellent way to ensure no children are left alone.
The Centers for Disease Control (CDC) in the U.S. recommends all swimmers be vigilant in following three basic guidelines to prevent disease transmission:
- Do not swim if you have diarrhea. This is especially important for children in diapers.
- Do not swallow the pool water. Try to avoid getting water in your mouth if possible.
- Practice good hygiene and shower before swimming. Also, wash your hands thoroughly after using the restroom or changing diapers.
For more information, visit cdc.gov for healthy swimming recommendations.
In addition to these steps, the CDC has issued these additional recommendations for parents with young children:
- Take your children to the restroom often throughout the day.
- Only change diapers in a restroom and away from the pools and attractions. Germs can be spread from objects around the pools and attractions.
General Safety Information
Each ride has its own safety policies and restrictions. If a ride has height or weight restrictions, then the ride manufacturer and insurance companies have developed these. Ride operators are trained to only allow guests on their ride or attraction who meet these standards. For specific safety policies, please see the Safety Requirements page.
- Each ride is inspected each day prior to being opened to the public by the park’s maintenance staff. Ride operators must also follow an inspection checklist before opening a ride. Ride operators are empowered to shut down the ride at any point during the operation if they feel it is necessary. If your favorite ride is not operational when you come to the park, please know that the park’s maintenance staff is working as fast as it can to complete any repairs properly and get the ride back into operation.
- All rides are also inspected before the start of the season by the State Fire Marshal’s Office. Rides and attractions open only after this inspection has been completed. Any injury on any ride is reported to this office, and a ride may be closed, under State law, pending an investigation by the Fire Marshal’s office.
- Though an injury may appear minor, it is important to have one of the EMTs complete a report on an incident to provide the State with this essential information.
- The rides and attractions have numerous safety devices. Some are even electronically linked into the control panel, prohibiting the start of the ride unless all the devices are engaged. Operators are trained to use all devices. You can help them by being ready to use each device in your seat, and keep the devices engaged until the end of the ride.
- Running is prohibited in the park.
- Severe weather may force the park to put some or all rides and attractions into a ‘Safety Standby Mode’. Lightning, strong winds, and heavy rains are common reasons for a ride or attraction to go into ‘Safety Standby Mode’. ‘Safety Standby Mode’ does not mean that the park is closed. Gift shops, restaurants, games and arcades remain open during a ‘Safety Standby Mode’. The park’s management does understand that this creates a significant disturbance in your day, but the rides and attractions will resume normal operation once the conditions improve. Even though a storm may have passed, if weather information suggests that more severe weather will be arriving shortly, rides and attractions may remain in ‘Safety Standby Mode’ until a longer period of calm weather is certain. Please note that all rides must complete a test cycle before being resuming normal operation.
- Power failures may cause a similar inconvenience in your activities. These are unpredictable, and usually short-lived. Once power is restored, a test cycle must be completed, and the rides and attractions will reopen for your enjoyment.
You can find more in-depth industry-related safety information courtesy of IAAPA.
Funtown Splashtown USA prides itself to be a leader in the community, and the industry, with a primary focus of safety towards its guests and staff. This page should inform and educate, allowing you to better enjoy your time here.
If you have any questions or comments on safety at our park, please do not hesitate to contact the park.